PaperCut: Print, Copy, Fax, Scan

PaperCut allows for remote and on-site printing at Rocky River Public Library through the Web, by email or directly from a personal device.

From a library computer:

Log into one of the library’s public computers in the Public Computer Room, the Teen Area, or the Children’s Area and send a print job to the Black & White or Color printer

From your personal computer, at home or in the library:

Upload to the PaperCut site

• Go to the PaperCut site and log in using your PaperCut credentials (usually your library card number and PIN is your PaperCut username and password)
• Select Web Print from the menu on the left
• Click the green “Submit a Job” button
• Enter “rocky” in the search bar and hit enter to find the printers at Rocky River Library
• Select the B&W or Color printer associated with Rocky River Library
• Click the green “Print Options and Account Selection” button at the bottom right
• Input the number of copies you need
• Click the green “Upload Documents” button
• Click the green “Upload from computer” button in the large white box to add files; you can upload more than one file at the same time
  • Or you can drag the file(s) into the large white box
• Make sure to follow the file format requirements listed on the site
• Click the green “Upload and Complete” button in the bottom left
• Your print job will be uploaded, which may take several seconds—the status will say “Held in a queue” when finished
• This completes the process of uploading a print job via Web Print; see the “How do I release a print job” for your next steps

Email the library printers

• Attach your document to an email and use either of the following SEND addresses:
  • for black & white prints
  • for color prints
• When using email to print for the first time from an email address, you will receive a follow-up verification email to click a link to prove you have access to the account.
• After sending the email with attachment for printing, you’ll receive an email that says something like, “Your Email to Print job has been received and is being processed.”
• Click the link in that email to confirm your print job.
• This completes the process of sending a print job via email; see the “How do I release a print job” section for your next steps

From your mobile device (smartphone, tablet, laptop) connected to the library’s wifi:

• • This varies by device—click here to see options for all supported device types
  • You may also follow more specific links below:

  iOS

  • For iPhone and iPad users, PaperCut works with AirPrint; there is nothing to install
  • AirPrint will automatically detect the library’s PaperCut print queues
  • Select the queue you want to use (B&W or Color) and send the job
  • Click here for more information on iOS devices

  Android

  • Install the Mobility Print app from the Google Play Store
  • Launch the app (so it runs in the background)
  • Click the menu bar that says “Tap here and check the Mobility Print Service is on” to confirm it’s enabled
  • When you send a print, you must select one of our print queues
  • Click here for more information on Android devices

  Windows

  • Run the Mobility Print installer for Windows (see link below)
  • Select our print queues when prompted
  • Print as usual, selecting one of our print queues to print to
  • Click here for more information on Windows devices

  macOS

  • For Apple computers like MacBooks (Mini, Air, Pro, etc.), please refer to this documentation

  Chrome OS

  • For Chromebook users, please refer to this documentation

How do I release a print job?

• Release any print job from any public copier in the library. Our staff can assist you, but the basic steps are:
  • Log in to the device with your PaperCut credentials (for most people, this is your library card and PIN)
  • You will see a list of the print jobs you sent
  • Select the jobs you want to print

NOTE: Print jobs are stored in the queue for 48 hours, to-the-minute. For example: if you sent your job at 2:00 pm on Sunday, it will be available to release until 2:00 pm on Tuesday; however, it will be deleted after 2:00 pm.

To check your total available balance for all CLEVNET libraries offering PaperCut

• Log into the PaperCut site with your account credentials (typically your library card number and PIN) and view the Balance box on the Summary page, which is the first page you will see.
• The PRIMARY account is your paid balance, and the accounts listed by the library are your free balances, which vary by library.
• Free balances can only be used within the library where you are doing your printing or copying. They do not transfer across libraries.
• Paid balances can be used at any library.

To check your total available balance at Rocky River Library

• Log into any public copier and view your account.
• This will include any remaining portion of your free balance plus any paid balance you have added to your account.
• This amount is only available at Rocky River Library.